Who doesn’t want a happy and peaceful life? Hearing loss may have been the spoiler for quite a long time, but not any more. It’s time to fight with it. And purchasing the right digital hearing aids is an important step towards that. A good decision taken now can change your entire life.

There are many things to consider before you actually go and buy the device and these are really important. Take the time out, do the research and do think upon these. Because you are going to require a device which will serve you for many more years.

What Should You Ask Before Buying?

  • Is the provider giving me the best customer service?

Why should you compromise with the quality of the products and the associated services? Never go anything but the best. Shortlist some of the brands providing good quality digital hearing aids and service providers. Do enough research on each of them. Nothing is worse than facing a service-provider who doesn’t cooperate. It is always better to know about all the terms and policies before buying than suffering due to an unpleasant service later on after purchase. Even if the quality of the products offered is good enough, you would not get a satisfactory result if your dealer doesn’t cooperate.

  • Does money-back guarantee really mean money back?

Make this very sure before falling prey to any exciting and sometimes misleading offers. Don’t let your hard-earned money go due to these false promises often made by some dealers. Do check whether the quality of the products is worth your time and money.

Of course, a reputable company will provide what is promised and will never mislead you. Check whether you are given the refund facility if you are unsatisfied with your product. Also check that you are been given full support in case your device is damaged and needs to be repaired.

Many companies offer a ‘no-questions-asked’ policy during the trial period, but often they end up asking numerous questions and take a lot of time before actually refunding for your product you are unsatisfied with.

  • Are you getting the after-sale services?

Buying a hearing aid doesn’t mean purchasing only the device. It comes with a package including the follow-up visits to the Audiologists, the reprogramming of your devices, education and guidance, adjustments, the repairing services and the availability of batteries. It might happen that your device got damaged after a certain time or your digital hearing aids need reprogramming. In the first case, you would require a good team that repairs your device and provide a spare hearing aid during that period. In the latter, you would require the help of a skilled Audiologist who would reprogramme your device according to your hearing needs.

  • Is there a warranty period?

Every good hearing aid dealer would provide you with a warranty period. But always ask and be sure what components are covered in the warranty period before you make the purchase. If you need extra coverage or an extended warranty period, talk to your dealer and your Audiologist for the available options.

  • When should I replace my device?

Most digital hearing aids should last at least 5 years, if not more. However, the life of your devices would depend greatly on the way you use them and take care of them. A lot depends upon the quality of the device as well and the features they have. Make sure to ask for the approximate time your device should work well. In case of breakdowns, consult your dealer from whom you purchased your digital hearing aids. They should either repair it or replace it with a new one (if within the warranty period). So always make these things clear before you make the investment.

  • How often should I need to adjust my hearing aids?

Your hearing keeps changing from time to time. Therefore, you need to get a hearing check-up done from at regular intervals. Your Audiologist will guide you through and tell you when to adjust or reprogramme your device or when you need to upgrade your digital hearing aids. Consult your Audiologist immediately if you face any discomfort with your device.

  • What accessories do I need?

There are certain accessories and tools that ensure that your hearing aids keep working their best. Look for cleaning kits and dehumidifiers to remove excess moisture from your device. A dirt-and-moisture-free device is bound to give you the maximum benefits.


The point which you need to understand that every hearing centre is different. You just need to check whether the above few things are there in the centre you have chosen. These are the basic requirements that you need to have in a hearing aid clinic and do consider checking out these things before making the purchase. Because a good decision taken now would determine your quality of life.