Hearing Plus has multiple branches across several states in Eastern India, each of which provides convenient and top-notch access to quality hearing care. Our head office is located in Tollygunge, West Bengal (96, Charu Chandra Place East, Near Tollygunge Railway Station, Kolkata-33). Other branches in West Bengal include Salt Lake, Shyambazar, Madhyamgram, Howrah, Sodepur, Siliguri, Serampore, West Midnapore, Durgapur, Burdwan, Darjeeling, Barrackpore, and Asansol. Outside West Bengal, we have clinics in Guwahati (Assam), Bhubaneswar (Odisha), and Patna (Bihar). You can find detailed addresses and contact information for each location on our Clinics page.
All our clinics are open from Monday to Sunday from 10:00 AM to 7:00 PM. However, you can call us anytime at 833-600-1200, or leave us a message by filling out a simple Contact Form and writing us your concerns. Our team will get back to you as soon as possible to address your issues. We aim to provide flexible timings to accommodate your schedule for convenience. Furthermore, seniors, individuals with mobility issues, and busy professionals can book a home visit for hearing tests and hearing aid trial and fitting sessions.
Yes, Hearing Plus has 18+ branches across Eastern India, including West Bengal and other states, like Bihar, Odisha, and Assam. By offering multiple locations across the nation’s Eastern belt, we ensure you can gain access to high-quality and convenient hearing care solutions near your location, because hearing loss treatment should not wait.
Most of our clinics are open on public holidays and Sundays. However, for some locations, the clinic timings may vary, and so, we recommend checking with your nearest branch for exact timings. If you wish to visit a particular clinic location on a public holiday or Sunday, you can book an appointment or give us a call to know the exact timings and availability of our audiologists and other specialists.
We do accept walk-ins, where you can access hearing treatment solutions, especially for emergency situations. However, to avoid waiting times, it’s highly recommended to book an appointment and select your chosen slot to ensure a dedicated consultation time with one of our qualified audiologists. You can also book an appointment with your chosen audiologist prior to the visit.
You can book an appointment by contacting us at 833-600-1200 or filling out the appointment form on our website. Tell us your concerns, and our team will book your preferred slot to fix your appointment.
Yes, we offer a convenient WhatsApp booking process. Leave a message or share your concerns with us on our WhatsApp number: 833-600-1200, and our support team will guide you through the booking process to secure your spot in advance.
Most of our clinics are open on public holidays and Sundays. However, for some locations, the clinic timings may vary, and so, we recommend checking with your nearest branch for exact timings. If you wish to visit a particular clinic location on a public holiday or Sunday, you can book an appointment or give us a call to know the exact timings and availability of our audiologists and other specialists.
A standard hearing consultation may take around 30 to 45 minutes. It varies based on the nature of the hearing issue, its type, and degree, as well as the types of diagnostic tests you may need to undergo.
Yes, we do provide a complete hearing after plan, ranging from accurate and diagnostic assessments to personalised hearing loss treatment solutions. Our top-notch hearing care solutions ensure all your hearing concerns are addressed under one roof.
We offer complimentary initial hearing screenings with every hearing aid purchase. However, for general hearing appointments, service charges are applicable. It’s best to check with your nearest Hearing Plus clinic.
The cost of a hearing test can vary depending on the type of assessment and hearing solution you need. Please note that if you are availing of home visit facilities, hearing test charges may be higher. Contact us directly (Call/WhatsApp: 833-600-1200) to get accurate quotes for specific hearing care solutions.
Common tests include Pure Tone Audiometry, Speech Audiometry, Tympanometry, Auditory Brainstem Response (ABR), and sometimes advanced diagnostic tests if needed. For newborns, audiologists may conduct special tests, like Otoacoustic Emissions (OAE), Automated Auditory Brainstem Response (AABR), etc., since these are suitable for individuals who cannot respond to conventional hearing screenings.
Most hearing tests take about 20–45 minutes, depending on the type and number of assessments performed. However, it’s best to spare enough time while visiting any clinic location because the hearing screening duration may vary depending on your unique hearing needs and challenges.
It’s helpful to bring a valid ID and any previous hearing test reports or medical records. It will help the audiologist assess the underlying cause of your hearing difficulties and evaluate your overall well-being, though it’s not always mandatory.
Yes, children of all ages, including newborns, can be tested. Specialised pediatric hearing assessments are available for accurate evaluation, and these are conducted by highly qualified audiologists.
Yes, we provide home visit facilities for senior citizens (or individuals with mobility issues). One of our experts will provide hearing screenings, hearing aid trial and fitting services right in the comfort of your home. Besides, most clinics are equipped with senior-friendly seating, accessible facilities, and personalised care.
In most cases, preliminary results are shared immediately. A detailed report may take a few days, depending on the type of tests. Check with your clinic about the expected time of report delivery.
At Hearing Plus, all hearing diagnostic tests and screenings are conducted by a trained and certified audiologist, who may have a B.A.S.L.P. (Bachelor’s in Speech, Language and Hearing) or M.A.S.L.P. (Master’s in Speech, Language and Hearing) degree, along with a valid audiologist registration given by the RCI (Rehabilitation Council of India). However, an ENT doctor may also be involved if required, particularly for cochlear implant candidates.
No, hearing tests are completely painless and non-invasive. They involve listening to sounds or responding to simple instructions, usually through hand gestures or by pressing a button. For individuals who are unable to respond to sounds, such as newborns or unconscious people, tests like OAE or AABR are conducted, wherein an echo (produced by a healthy cochlea) or brainwave responses are detected.
We do not have in-house ENT doctors, but we work with experienced ENT specialists, who are always available for consultation. They work with our team of qualified audiologists to provide comprehensive ear and hearing care, especially when hearing loss occurs due to an underlying problem in the ENT pathways. We also work closely with ENT specialists during cochlear implantation surgeries.
Our audiologists are certified professionals with Master’s or Bachelor’s degrees in audiology and speech-language pathology. They are trained in the latest diagnostic and rehabilitative techniques, ensuring holistic hearing care using advanced approaches.
Our audiologists have several years of clinical experience in diagnosing and managing hearing and balance disorders. They handle patients of all ages, from newborns to seniors. Our trained audiologists also have expertise in using the latest tools and technology to provide more accurate and personalised hearing care solutions.
Yes, we ensure continuity of care, allowing you to consult the same audiologist for follow-up visits whenever possible. This helps track progress effectively. While booking an appointment, you can also specify the audiologist’s name you wish to visit.
Yes, we have qualified female audiologists available to provide tailored hearing care solutions in a comfortable environment. Patients can choose based on their preference.
Consultation fees vary depending on the specialist and location. You can contact our clinic for detailed pricing information before booking. Please note that charges may vary for home visit facilities.
Absolutely. Our audiologists take the time to explain your test results clearly using a chart called an audiogram. They will also assess the underlying cause of your hearing issues and provide recommendations for hearing aids or other treatment options.
Yes, we offer second opinions for patients seeking additional clarity or confirmation regarding diagnosis or treatment options. You can explore alternative treatment plans, confirm a diagnosis, or gain a deeper understanding of a complex issue.
Yes, bringing your previous hearing or medical reports helps our audiologists make a more accurate assessment and personalised care plan. It will also help them determine the underlying cause of your hearing issue, enabling them to suggest the most suitable treatment plan.
If a hearing aid is recommended, our audiologist will provide a prescription tailored to your specific hearing needs. A hearing aid is usually prescribed for individuals who are diagnosed with a permanent hearing loss that may be caused by factors like ageing, damage to the inner ear, or genetics.
We offer a variety of hearing aids, including behind-the-ear (BTE), receiver-in-the-ear (RITE), in-the-ear (ITE), in-the-canal (ITC), completely-in-canal (CIC), and invisible-in-canal (IIC) devices. Our audiologists recommend the type based on your hearing needs and lifestyle.
Hearing aid prices vary depending on the type, features, and brand. Our clinic provides options across different budgets and devices from various international brands, and we can guide you toward the most suitable choice.
Yes, we offer advanced digital hearing aids that provide clearer sound quality, noise reduction, feedback cancellation, and customised hearing profiles. Some of our high-end digital hearing aid models come with the latest technology, such as Bluetooth connectivity, media streaming from TV/smartphone, AI-powered adaptation, rechargeable batteries, directional microphones, tinnitus support, binaural integration, and remote adjustments via smartphone apps.
Rechargeable hearing aids have built-in batteries that can be charged at your convenience, eliminating the need for frequent battery replacements. They are environmentally friendly, too, since they don’t need single-use, disposable batteries.
We offer high-quality devices from trusted hearing aid brands like Widex, Phonak, Signia, ReSound, and more, ensuring reliable performance and support. If you are looking for any specific brand or model, check with our clinics. Also, your audiologist will be the right person to determine whether a particular model will suit your unique hearing needs and challenges.
Yes, we provide invisible or nearly invisible hearing aids that fit discreetly inside the ear canal for a natural look. For instance, our completely-in-canal (CIC) and invisible-in-canal (IIC) devices are designed for individuals who prefer devices with a cosmetic appeal.
Yes, many of our hearing aids are Bluetooth-enabled, allowing you to stream calls, music, and media directly to your devices. You can enjoy your favourite music or movies directly from your TV, smartphone, tablet, laptop, or other Bluetooth-compatible devices.
Absolutely. Modern hearing aids can connect to smartphones via Bluetooth or dedicated apps, enabling users to control the volume and personalise sound settings or programs according to their listening environments.
The best hearing aid depends on your type and degree of hearing loss, lifestyle, and personal preferences. Our audiologists will evaluate your hearing profile and guide you to the most suitable option to address your unique hearing needs.
Yes, we offer trial periods for most hearing aids so you can experience the device and ensure it meets your listening needs before making a purchase. By testing a device in everyday conversations and real-world listening situations, you can understand the device’s effectiveness and comfort levels.
The minimum cost of a hearing aid depends on its type, features, and brand. Our clinic offers options starting from budget-friendly models to advanced, premium-range digital devices to meet the unique needs of all our clients.
Yes, we provide easy EMI options on select hearing aids to help make your purchase more affordable. Our convenient EMI facilities will also help you access premium-quality and advanced hearing aids because you don’t want to compromise on your hearing health.
Yes, we accept all major credit and debit cards for payments at all our clinic locations.
Yes, we accept payments via UPI, Paytm, Google Pay, and other popular digital wallets for your convenience.
Hearing aid coverage varies by insurance provider and your specific policy. Some health insurance plans may cover hearing aids, so we recommend checking with your provider.
Yes, we provide a GST-compliant bill for all hearing aids and services purchased at any of our Hearing Plus clinics.
No, we maintain complete transparency in pricing. All charges, including consultation and device costs, are communicated upfront.
Yes, we occasionally offer discounts and promotional offers on hearing aids and hearing tests. Please contact us or visit any of our clinic locations for current deals.
Yes, some hearing aid models are eligible for exchange or buyback depending on brand and device condition. Our staff can guide you on the available options.
Absolutely. You can request a detailed quotation for your preferred hearing aid, including device cost, accessories, and any applicable charges, before making a decision.
Hearing aid fitting usually takes 1–2 days, depending on the type of device and any size/fitting customisations required (like ear moulds). Some advanced models may need additional time for programming.
Yes, we provide home fitting services, especially for seniors or patients with mobility challenges. Our audiologists ensure proper setup and comfort during the home visit.
Trial periods vary by model and brand, but most hearing aids allow multiple trial sessions to ensure the device meets your hearing needs.
During a fitting session, the audiologist programs the hearing aid according to your hearing test results, checks the fit, and trains you on usage and care. The audiologist may also fine-tune the device based on your listening comfort and your preferred listening environments.
Yes, follow-up visits may be needed to fine-tune the device for optimal comfort and performance as you adapt to it. You may also need to visit your audiologist for reprogramming after using the device for 6 months or more.
Many patients notice improvement immediately, but full adaptation may take a few weeks as your brain adjusts to the amplified sound. If you have lived with a prolonged period of untreated hearing loss, your brain may take a longer time to adjust to this new world of sounds. That’s why one should never delay hearing loss treatment or ignore wearing hearing aids.
Hearing aids improve hearing significantly, but cannot fully restore natural hearing. They enhance clarity, speech understanding, and overall auditory experience, mostly through sound amplification, noise reduction, and other advanced technology.
Yes, we offer a return or exchange policy during the trial period if the hearing aid does not meet your expectations. At Hearing Plus, your satisfaction is our top priority, and we understand that not all devices will suit your unique hearing needs. However, please note that the return and refund policies may vary depending on the manufacturer’s terms and device type, so we recommend discussing these details with our audiologists at the time of purchase for complete clarity.
Absolutely. Hearing aids are programmed based on your specific hearing profile, lifestyle choices, and personal preferences for comfort and performance. Some models also come with custom-fit ear moulds, in which case, we take the necessary ear measurements.
Our audiologists evaluate your hearing test results, lifestyle preferences, and cosmetic choices to recommend the most suitable hearing aid model for you. You can also discuss your brand and feature preferences, as well as your budget, to help your audiologist make the right choice.
Most hearing aids come with a warranty ranging from 1 to 2 years, depending on the brand and model. The warranty covers manufacturing defects and certain technical issues.
Yes, we provide free servicing and repairs for issues covered under the warranty within the warranty period. Always check what is covered and what is not under your warranty to stay informed.
The warranty typically does not cover physical damage, loss, misuse, or battery replacements. Specific exclusions depend on the manufacturer, so always check with your audiologist and/or product manual.
Yes, we offer Annual Maintenance Contracts that cover regular check-ups, cleaning, and minor repairs to keep your hearing aid in optimal condition.
Servicing can be done at any of our clinics or at authorised service centres, depending on the type or extent of repair or maintenance required.
Yes, we offer doorstep servicing for convenience, particularly for seniors or patients with mobility challenges.
Post-warranty servicing costs vary depending on the type of repair or maintenance. Our support team will provide a clear estimate before performing any service.
Yes, we provide periodic free check-ups to ensure your hearing aid is functioning properly and to make minor adjustments if needed. However, for extensive reprogramming requirements or hearing checkups, charges may be applicable. Check with your nearest Hearing Plus clinic for further details.
If a hearing aid is found to be defective within the warranty period, we provide a replacement or repair as per the manufacturer’s policy.
We recommend servicing or check-ups every 6–12 months, or sooner if you notice any performance issues with your hearing aid.
Yes, all hearing aids require power, either through disposable batteries or built-in rechargeable batteries. The type depends on the specific hearing aid model.
Battery life varies depending on the type and usage, typically lasting from 3 to 14 days for disposable batteries. Rechargeable batteries usually last a full day per charge.
Yes, we stock all common hearing aid batteries and provide replacements at all our clinic locations.
The cost depends on the battery size and brand. We offer affordable options and can guide you on the right battery for your device.
Yes, we offer rechargeable hearing aids with built-in batteries for daily use without the need for frequent replacements.
Most rechargeable hearing aids take 3–4 hours for a full charge, providing a full day of use.
Yes, chargers are included with all rechargeable hearing aids to ensure convenient and safe charging.
Yes, we provide a wide range of accessories, including wax guards, custom-made ear moulds, domes, tubing, cases, and cleaning tools, to maintain your device.
Yes, we offer online purchase options for batteries and accessories via WhatsApp (833-600-1200). You can also leave a message about your requirements through our Contact Form (hearingplus.in/contact-us/), and our team will get back to you to process your order.
Yes, we provide doorstep delivery for batteries and accessories to ensure convenience for our patients, particularly for seniors or individuals with mobility challenges.
Yes, certain hearing aids may be covered under CGHS or ESI schemes, subject to the rules of the respective program. We can guide you on the documentation required.
Yes, we assist eligible patients in obtaining government-subsidised hearing aids through approved schemes. Our team will guide you with the necessary information.
Yes, our clinic helps patients apply for a hearing disability certificate, which can be used for various benefits and schemes.
Yes, we facilitate hearing aid provision under the ADIP (Assistance to Disabled Persons) scheme for eligible individuals.
Many companies provide reimbursement for medical devices like hearing aids, so you need to check that with your organisation’s policies. We provide the necessary invoices and documentation for claims.
Yes, you can avail GST-compliant bills for hearing aids, which can be used for tax benefit claims where applicable.
Coverage depends on the specific Ayushman Bharat policy and treatment plan. Our staff can guide you through its eligibility and claim procedures.
Yes, we offer guidance on financial assistance programs and payment options for eligible patients to make hearing aids more affordable and accessible.
Yes, we occasionally conduct free hearing check-up camps to raise awareness and provide basic hearing assessments.
Yes, we collaborate with NGOs to support hearing-impaired individuals, providing access to check-ups, hearing aids, and rehabilitation programs.
Yes, we provide home visits for bedridden or immobile patients. Our audiologists and technicians ensure proper assessment, fitting, and follow-up care at home.
Yes, we offer speech and language therapy to complement hearing aid use, helping patients improve communication and auditory skills. Children or individuals who have lived with untreated hearing loss for a long time may need speech and language therapy, even with a hearing aid, to help improve their speaking, listening, and language skills.
Yes, we provide tinnitus assessment and management, including sound therapy, counselling, and customised hearing solutions. In a tinnitus management session, our audiologists focus on reducing tinnitus symptoms through various strategies (like using masks, hearing aids, or noise generators) to improve one’s quality of life.
Yes, our team offers comprehensive cochlear implant counselling, including candidacy assessment, procedure guidance, and post-implant rehabilitation. We also work closely with ENT specialists before, during, and after the cochlear implant surgery to ensure success.
Yes, many patients benefit from using hearing aids in both ears (binaural hearing aids) for better sound localisation and clearer hearing in noisy environments.
Absolutely. Most modern hearing aids are compatible with smartphones or tablets, and can stream calls directly via Bluetooth or telecoil features.
Hearing aids are generally not waterproof. Some models are water-resistant, designed to withstand moisture, humidity, sweat, or light rain, to protect the delicate internal components. However, we recommend removing them before swimming or showering.
With proper care, hearing aids typically last 4–5 years. Longevity depends on usage, maintenance, and device type.
Yes, periodic check-ups ensure optimal performance, allow fine-tuning, and help prevent issues from wear and tear. Check with your audiologist about how often your device will require checkups.
If your hearing aid stops working, contact your audiologist immediately. Simple troubleshooting, battery replacement, or professional servicing may be needed.